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Office Depot's Privacy Statement - Your Privacy Rights

December 21st, 2018

This Privacy Policy applies to information we collect from you

Office Depot takes your privacy seriously, and we want you to know how we collect, use, share, and protect your information. "Office Depot" means any entity that carries the Office Depot, OfficeMax, or Workonomy brands, and any of our affiliates.  CompuCom is a part of Office Depot and its privacy policy is available here

This statement describes our privacy practices for the websites where it is posted. This includes officedepot.com, mobile websites, text programs, and mobile applications (“digital properties”). It also applies to information we collect in our stores or other places offline.

We collect various information about you

We collect and store information you provide through our digital properties and in our stores.  The information we may collect includes:

  • Your name
  • Email address
  • Address
  • Phone number
  • Credit card number
  • Your Office Depot Rewards ID

In certain situations, we may also collect:

  • Driver’s license number (for example, if you return a product or apply for credit)
  • Your Social Security Number and date of birth (if you apply for credit)
  • Location information (such as when you ask us to tell you about nearby stores)
  • Age (if you sign up for an Office Depot account or birthday list)
  • IMEI/UDID (a numeric identifier for your mobile device)
  • IP and MAC addresses (another kind of numeric identifier for your computer or mobile device)
  • Your responses to surveys
  • How often you use the app and where you downloaded it.

We collect information from you in several ways

  • We collect information directly from you. For example, if you register for a promotion or apply for a job. We might collect information if you post a comment on one of our websites or request information. We also collect information when you apply for our credit card or buy something.
  • We collect information from you passively. We use tracking tools like browser cookies and web beacons. To learn more about these tools and how you can control them, click here.
  • We get information about you from third parties. For example, social media platforms may give us information about you. We may combine the information we collect from you with the information we get from third parties.

Location information.  Some of our digital properties may collect your location to help you search for our stores or to use special mobile features within some of our stores. We also may use this information to determine whether to provide you with content, information, and notices based on your location.  For a mobile application to identify your location, you must enable location services through your mobile device's settings. If you do not want Office Depot to collect this information or to enable these features, you can turn off location services on your mobile device. Office Depot has no control over your device's settings.

  • Store cameras.  Our stores may use cameras for asset protection and other operational purposes, such as measuring traffic patterns and protecting and improving our business.

We use information as disclosed and described here

To respond to your requests or questions. For example, we might use your information to register you for promotions.

  • To improve our products and services. We might use your information to customize your experience with us.
  • To look at site trends and customer interests. We may use your information to make website or product improvements. We may also combine information we get from you with information we have gotten from third parties.
  • For security purposes. We may use information to protect our company, our customers, or our websites
  • For marketing. We may notify you about products, special promotions, or offers. We might tell you about new website features or products. We might also push out mobile notices for content or offers we think you might like. To manage this, follow the instructions in Your Choices, below.
  • To communicate with you about your account or our relationship: We may contact you to tell you about changes to this Policy or our website Terms. We may also tell you about issues with your orders.

We may share information with third parties

Your information may be shared when legally permitted, including in the following situations:

  • Within our company (including our affiliated companies).
  • With third parties who perform services on our behalf. For example, we share information with vendors who perform services for customers on our behalf, or will authorize them to collect information on our behalf. Some vendors may be located outside of the United States.
  • With our business partners. We share information with our business and marketing partners.  To opt out of Office Depot sharing your information, see Your Choices below. To stop receiving information or marketing from a business partner, you must follow its opt out instructions. Office Depot cannot opt out on your behalf after you have given us permission to share your information; however, we will cease sharing further information if you instruct us to do so.
  • If we think we have to in order to comply with the law. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. We may also share information to protect us, our sites, or our users. We might share information with other companies for fraud and credit risk reduction.
  • With any successor to all or part of our business. For example, if part of our business was sold we may sell our customer list as part of that transaction.

Our websites may link to third party sites or services we don't control

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the information practices of that website. You should read the privacy policy of other websites carefully. We are not responsible for such third party's sites.

We may also provide social media features that enable you to share information with social networks and to interact with Office Depot on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. Actions you take in connection with social media features may be reflected in a manner visible to others; for example, if you “Like” us on Facebook, others may be able to see that you have done so.


We use standard security measures to protect your information

The Internet is not 100% secure. We thus cannot promise that your information will be completely safe. Please use caution when using the Internet or providing personal information to others.

Our digital platforms and programs are not intended for kids

Our digital properties are not intended for children under 13. We take steps on these sites to avoid collecting information online from children under 13. In some cases, children may give us information without us knowing about it. If you are a parent or legal guardian and believe that your child under 13 has provided us with personally identifiable information, please email us (mailoptout@officedepot.com) or call us at 1-800-463-3768. If you want to write, use the address listed below. Please mark your inquiries to the attention of "COPPA - Information Request" and include your email and phone number.

Learn more about how to protect your child online. Read the helpful information provided by the FTC. This information includes this consumer education bulletin.

 

We store information in the United States, Canada, Mexico, Costa Rica, and India

Information we maintain is stored in the United States, Canada, Mexico, Costa Rica, and India. If you live outside of the United States, you understand and agree that we may transfer your information to these countries. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.

Your choices about our marketing and tracking tools.

You can opt out of marketing emails and texts. To stop receiving our promotional emails, please email us (mailoptout@officedepot.com) or call us at 1-800-915-4624. Please indicate whether you wish to continue to receive Office Depot's catalogs and other postal mailings. To stop receiving marketing text messages, text STOP to 33768 (Depot), a confirmation text will be sent. Or you can email us at mailoptout@officedepot.com (be sure to include your cell phone number in the email message). If you have an account on our website, you can manage your preferences here.

You can control if we share information with third parties for their marketing purposes. To opt out of having us share your information with third parties for their promotional purposes, please email us (mailoptout@officedepot.com) or call us at 1-800-915-4624. If you accept an offer from one of them after you opt out, we will share your information with that specific party.

You can control cookies and tracking tools. To learn how we - and our vendors - use cookies and other tracking tools, please click here.

Our do not track policy: Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.

You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. Each push notification has an “unsubscribe” link.

You have other controls you can exercise. You can choose whether or not to share personal information. If you choose not to share, some features and services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.


European Union Residents.

Office Depot does not offer or envisage offering any goods or services in the European Union or to European Union residents. Office Depot will not accept orders from within the European Union.  Furthermore, Office Depot has no stores in the European Union, and its digital properties are not accessible and/or available for download within the European Union. 

Your California Privacy Rights.

Under California’s “Shine the Light” law, California residents who provide personal information in connection with purchasing products or services from us may make a request concerning personal information, if any, that we have shared with other businesses for their own direct marketing purposes. Such a request may be made by sending an email message to privacysupport@officedepot.com with “Request for California Privacy Information” in the subject line of the message. In response to such a request, we will provide information as required by the California law for the previous calendar year concerning such other businesses and the categories of personal information, if any, that we have shared with them.

Feel free to contact us if you have more questions.

You can email us or write to us at: 

Attn: Legal Department Privacy Team
Office Depot, Inc.
6600 N. Military Trail
Boca Raton, FL 33496

 

We may update this Policy.

From time to time, we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

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